IT Support

WebMaster UK Ltd – Support Packages

Bronze

WebMaster will monitor the servers and workstations that you specify to insure your systems are kept up to date and stable. Standard monitoring checks are:

• Backup success/failure
• Internet access uptime
• Anti-Virus updates
• Available disk space
• Windows Services

Automatic alerts are then generated to keep you informed allowing you to take the appropriate action. This "Pro active" approach means that you're not waiting for problems to arise, thus saving you time and expense.

Buy Now >>

Silver

Our silver package includes the Standard monitoring of our bronze package but is extended so that our team of expert engineers will investigate any alerts that arise and provide you with a technical assessment and report of the issue along, with possible causes and remedies thus saving yet more time and expense. This package also includes a bi-annual historical issue report.

• Bi- annual consultancy meeting
• Reduced hourly rate
• Guaranteed response times / SLA

Buy Now >>

Gold

Let WebMaster take care of everything for you. Our gold package not only features the availability of more advance tests such as:-

• Anti-Hacker checks
• Hardware health checks
• Disk checks
• Performance checks

Our expert team of engineers will take responsibility for any alerts that may arise and offer a full fault fixing service. Defined service level agreements along with full post issue reporting are also included.

Buy Now >>

Other Services

Besides our Support packages WebMaster can offer a number of other services such as:-

• Cloud Server Hosting
• Dedicated Hosting
• Email/Exchange Hosting
• Web Design
• Security/Infrastructure Review
• Managed off site backup solution
• Anti virus
• Anti spam
• Consultancy
• Server upgrades and installations
• Email continuity
• Web Security and monitoring